# Calcutab: Terms of Service

*Version 1.1 · 1 November 2026*

## 1. What Calcutab is

Calcutab is a hosted service for recording engineering effort by day and by product,
and reporting it as capital and operating expenditure. It is provided by the operator
named in the order form ("we"). The organisation that signs up is the customer
("you"); the people you invite are your users.
People you record by name without a login are not users: they cannot sign in,
and your managers log their time.

## 2. Your account and workspace

You are responsible for who you invite, what access level you give them, and what
they do while signed in. Sign-in is normally by Google or Atlassian account, in which
case we hold no password for you at all.

Where your organisation has neither, we can enable sign-in with an email address and
a password. We then store that password only as a salted scrypt hash, never in a form
we or anyone else can read back, and an account stops answering for fifteen minutes
after eight consecutive failed attempts. You must tell us without delay if you
believe an account has been compromised.

## 3. The service

We will provide the service with reasonable skill and care, and keep it available
except for maintenance and events beyond our reasonable control. **We do not
currently commit to a specific uptime or recovery time.** Health and error alerting
are in place; a status page is not.

## 4. Your data

You own the data your users enter. We process it only to provide the service, on your
instructions, as set out in the Data Processing Agreement. We will not use it to train
models, sell it, or share it except with the sub-processors listed in that agreement.

You warrant that you have a lawful basis to record your employees' working time in
this way and that you have told them.

## 5. Fees and seats

Fees are per seat, where a seat is one active user, at the rate in your order form.
A workspace over its seat count cannot add people until it is within it; nothing
already recorded is ever removed for that reason. Invoices are payable within 30 days.

People recorded without a login hold no seat and are not charged for. Their
data is covered by section 4 and the Data Processing Agreement like any user's,
and telling them their time is recorded is yours to do.

## 6. Your obligations

You will not attempt to access another customer's workspace, probe or test the
service's security without our written agreement, or use it to store data it is not
designed for (it is a timesheet, not a document store).

## 7. Termination

Either party may end the agreement on 30 days' written notice. On termination you may
export your data as CSV at any time before the end of the notice period. We delete
your workspace 30 days after termination, and its backups expire on the schedule in
the retention statement.

## 8. Liability

Neither party is liable to the other for indirect or consequential loss. Our total
liability in any twelve-month period is limited to the fees you paid in that period.
Nothing limits liability that cannot lawfully be limited.

## 9. Law

These terms are governed by the law of the Federal Republic of Germany, excluding its
conflict-of-law rules and the UN Convention on Contracts for the International Sale of
Goods. The courts of the operator's registered seat, as stated in the order form, have
exclusive jurisdiction, except that either party may seek injunctive relief wherever
necessary to protect its rights.

Nothing here removes a consumer's right to the protections of their own country's law
where that law applies regardless of agreement.

## 10. Contact

Notices, questions and anything else under these terms: **support@calcutab.com**.